Holiday Shipping
Holiday Shipping Policy
GET YOUR ORDERS IN! Any order placed before Monday, 3pm on December 23rd will be shipped out. This does not guarantee you'll receive your item by Christmas, but does guarantee it will be in transit.
For orders placed between the 26th and the 31st, we will only ship 2nd day air, but can't guarantee we will ship it the same day it is ordered. Regular orders will not be shipped during this time, and will resume shipping on January 2nd.
PRODUCT SHIPPING
Orders typically ship in 1 to 4 business days (we're normally very quick about getting your shipment to you!) through UPS or USPS, to the shipping address provided at the time of purchase. If for some reason an item is not available for immediate shipment, the customer will be contacted to initiate a refund, special order, or product substitution.
PRODUCT RETURN POLICY
Any customization of a product will render it non-returnable. This includes shaping, stretching or trimming of hats, and stretching of boots. Please contact us if you have any questions or concerns before you place your order.
For products damaged in transit, you must contact us within 7 business days of when your shipment arrived.
Life's complicated, returns don't have to be.
You have 30 days to return your items. Items must be in brand new condition when they return. Tags in place, boots can't be worn outside, etc. Worn items will not be refunded nor returned. Return shipping will be paid by the purchaser to get a worn/tagless item back.
You cover the return shipping. You can use whichever shipping service is most convenient for you.
For the holidays, orders placed between November 1st through December 24th will have an extended return policy and can be returned up until January 31st.
Once we get the items back, we will refund you the full purchase price of the item to your credit card.
Thanks!
CLEARANCE RETURN POLICY
Clearance Items are any products 40% off and above. These items are Final Sale Only. Once an item is shipped, we will not accept refunds, returns, or exchanges. Normal manufacturer warranties still apply.